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GRF · Health and Biosecurity Governance

Public health communications

Public health measures work only if people understand and accept them. Health emergency communication explains risk and advice, listens to communities and responds to misinformation, under scientific uncertainty that changes advice over time. This page sets out how public health communication succeeds and fails, the records that show it, and who decides what is communicated and how.

01Register

Public health communications on the record.

02The question

Public health communications: how the risk develops.

Integrity, inclusion and response. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Advice changes as evidence changes

Early guidance is based on limited evidence and is revised. Without explaining why, changes look like error and reduce trust in later advice.

Mechanism

Trusted messengers matter

People trust local health workers, community and religious leaders more than distant public servants. Engaging them shapes uptake of testing, isolation and vaccination.

Mechanism

Misinformation fills gaps

False claims spread where authority information is absent, unclear or distrusted. Prompt, plain responses and listening to concerns limit their effect.

Mechanism

Communication is siloed

Health agencies, governments and political leaders speak separately. Mixed messages from political and technical voices confuse the public.

03Geography

Environmental exposure in Southern Africa.

Population density, daytime surface heat and haze over Southern Africa, from NASA GIBS. Each layer carries its own date.

The interactive map needs JavaScript; the layer list and sources are below.

Layers 3

Environmental exposure, for this page

Latest available

NASA GIBS / EOSDIS · ASTER GDEM (METI, NASA) · Blue Marble (NASA) · © OpenStreetMap contributors (ODbL) · Natural Earth

Loading the latest NASA imagery.

Drag to move. Ctrl or ⌘ and scroll, pinch or the buttons to zoom; hover for the values under the pointer; reset returns to the region.

Environmental exposure, framed on Southern Africa.Satellite and model products as NASA publishes them, each with its own date. They are indicators, not assessments of any place.

Data: NASA GIBS · ASTER GDEM · Blue Marble · © OpenStreetMap contributors · Natural Earth · NASA EONET · U.S. Geological Survey · NOAA GOES-East ABI GeoColorSources and licences

  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • Center for International Earth Science Information Network (CIESIN), Columbia University. 2018. Gridded Population of the World, Version 4 (GPWv4): Population Density, Revision 11. NASA Socioeconomic Data and Applications Center (SEDAC). Licensed under CC BY 4.0. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). doi:10.7927/H49C6VHW. CC BY 4.0
  • VIIRS near-real-time products (flood, land surface temperature, snow cover, corrected reflectance), NASA LANCE; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • MODIS and VIIRS atmosphere products, NASA LANCE and LAADS DAAC; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • NASA Fire Information for Resource Management System (FIRMS), VIIRS 375 m active fire product, NASA LANCE; vector tiles via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • OMI nitrogen dioxide (Aura) and OMPS aerosol index (Suomi NPP), NASA; distributed by the NASA GES DISC; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • ASTER GDEM is a product of METI and NASA (ASTER Global Digital Elevation Model V003, NASA LP DAAC); imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). Cite as: NASA/METI/AIST/Japan Spacesystems and U.S./Japan ASTER Science Team (2019). ASTER Global Digital Elevation Model V003. doi:10.5067/ASTER/ASTGTM.003. NASA open data
  • Made with Natural Earth. Free vector and raster map data @ naturalearthdata.com. Public domain
  • © OpenStreetMap contributors (ODbL), via NASA GIBS (coastlines, boundaries, roads and place names). Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). ODbL
  • Blue Marble, NASA Earth Observatory; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into hexagonal cells where shown (modified). NASA open data
  • Context on the globe and flat map: coastlines, boundaries, roads and place names from NASA GIBS reference layers (OpenStreetMap data, ODbL, © OpenStreetMap contributors); Blue Marble imagery as an optional base; 3D terrain and the elevation read-out from the ASTER GDEM elevation colour index (5 m to 200 m classes, exaggerated for legibility). Boundaries are drawn as published and imply no position on any territory.
  • Live events: NASA Earth Observatory Natural Event Tracker (EONET); events are indicative and keep their original source links.
  • Live: NASA EONET Events are indicative, not authority warnings.
  • Live: U.S. Geological Survey Events are indicative, not authority warnings.
  • Live: NOAA GOES-East ABI GeoColor (CIRA). We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS).
  • NASA GIBS: We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS).
  • Air quality forecast, 5 days, PM2.5 (CAMS via Open-Meteo): Contains modified Copernicus Atmosphere Monitoring Service information 2026.
  • Past year, daily temperature (ERA5 via Open-Meteo): Contains modified Copernicus Climate Change Service information 2026.
  • Weather data by Open-Meteo.com (https://open-meteo.com/), licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).
  • Optional layers (14 sources in the layer list: live, forecast, observed and context) print their provider credit on the map and here when switched on; forecasts are model output and derived indices are estimates.

Layers and dates

  • Population density, 2020: Population: CIESIN, Columbia University, Gridded Population of the World v4.11 (2018), NASA SEDAC, CC BY 4.0 · static
  • Land surface temperature, day, 8-day composite: VIIRS NOAA-20 Level 3, 8-day, NASA LANCE · 14 Sep 2026
  • Aerosol optical depth, daily: VIIRS NOAA-20 Deep Blue AOD, NASA LANCE · 13 Oct 2026
  • Flood water, 3-day composite: VIIRS Global Flood Product, NASA LANCE · 14 Oct 2026
  • Active fires and thermal anomalies: VIIRS NOAA-20 375 m (FIRMS), NASA LANCE FIRMS · 13 Oct 2026
  • Nitrogen dioxide, lower atmosphere column: OMI Aura, NASA GES DISC · 10 Oct 2026

04Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Trust in health authoritiesshare of respondentsperiodicPublic surveysESTIMATED
Vaccine confidenceshare agreeing vaccines are safe, effective and importantperiodicVaccine Confidence Project and Wellcome Global MonitorESTIMATED
Risk communication and community engagement capacityJEE or SPAR scoreperiodicWHO assessmentsDECLARED
Community feedback mechanisms in emergency responseyes or noper responseResponse recordsREPORTED
Languages used in public health messagingcountper campaignMessage archivesOBSERVED
Corrections issued to health misinformationcountper emergencyAgency recordsREPORTED
05Monitor

IHR event governance desk.

The screen a team would use to follow this subject: its measures, states and decisions. Names are examples and values are illustrative.

IHR event governance desk

Public health communications · National IHR focal point · Event EV-8242

Annex 2 assessment dueGRF · Health and Biosecurity Governance

Event handling

  1. Signaldetected
  2. Verifywith source
  3. AssessAnnex 2
  4. Notifywithin 24 h
  5. Respondmeasures
  6. Reviewafter action

Annex 2 questions

Serious public health impact?
Possibly
Unusual or unexpected?
Yes
Risk of international spread?
Assessing
Risk of travel or trade restriction?
Low

Core capacities

self-assessment score vs target

IHR event governance desk: the screen's structure, terms and states for Public health communications.Example names and illustrative values; a design, not a record or a live system.
06Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
WHO risk communication and community engagement guidancePrinciples and practice in health emergenciesFree, WHO terms
Wellcome Global MonitorTrust in science and health across countriesFree to read, terms to check
Vaccine Confidence Project dataVaccine confidence surveys by countryFree to read, terms to check
WHO infodemic management resourcesMethods for managing misinformation in health emergenciesFree, WHO terms
After-action reviews of health emergenciesCommunication lessons from past eventsPublic records, terms per publisher
07Twin and cascade simulator

Exercise a cascade in public health communications with the people who decide.

Assembled from the Nexus Standards area profile Health security and One Health: the hazards it names, the systems and communities that carry the loss, the controls and institutions that dampen it and the data that observe it. Pick an initiating event and step through the cascade to see where mandates meet and which decisions fall to whom. The Map view places the run on an example geography with open data. Every weight is a stated assumption. An exercise for dialogue, not a forecast, an assessment or a position. To model a place of your own choosing, open the full System Builder.

Hazards

Controls

  • NS-0 Constitution and principles
  • NS-3 Risk record UNIs (grammar, legacy crosswalk, allocation authority)
  • NS-9 Contextual UNIs (deployments, instances, programme instances)
  • NS-10 Policies and clauses (machine-readable obligations: definition, binding, evaluation and enforcement)
  • NS-11 Verification and monitoring (evidence, attestations, zero-trust conformance observation)
  • NRS-H83 Hazard family: Health system capacity failure (NHS-1 health.system)
  • NRS-H42 Hazard family: Rare and persistent human infections (NHS-1 health.other-human)
  • NRS-H41 Hazard family: Animal-to-human spillover (NHS-1 health.zoonotic)
  • NRS-H43 Hazard family: Livestock and aquaculture epizootics (NHS-1 health.animal-health)
  • NRS-D3 Humanitarian response and resilient recovery
  • NRS-H46 Hazard family: Environmental and product harm to people (NHS-1 health.harm)

Observation

  • WHO Disease Outbreak News (listed for reference)
  • WAHIS animal health events (listed for reference)
  • WorldPop gridded population (listed for reference)
  • International Health Regulations capacity and health emergency preparedness
  • Percentage of bloodstream infections due to selected antimicrobial-resistant organisms

Example geography

  • West Africa: 59 hexagonal cells
  • Night lights tonight, outages (VIIRS Day/Night Band), NASA GIBS
  • Surface water through cloud, 30 m (OPERA DSWx-S1 radar), NASA GIBS
  • Rain rate, last half hour (IMERG), NASA GIBS
08Decisions

Who decides, and what the evidence serves.

Health and Biosecurity Governance prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Public health agenciesWhat advice to give, how to explain uncertainty and when to updateCommunication guidance and survey evidence
Heads of governmentHow political and technical communication are coordinatedLessons from past emergencies
Community and faith leadersWhether and how to relay health informationEngagement practice and trust data
Platforms and broadcastersHow to handle health misinformationPolicies and evidence on interventions

Outputs this topic produces

  • Guide to explaining changing health advice
  • Comparative notes on community engagement in health emergencies
  • Dialogue briefs on infodemic management
  • Questions for health agencies on communication planning
09Sector signature

Who a decision on public health communications reaches.

The sectors a policy on public health communications has to coordinate: a choice in one ministry lands in the others.

Select corners · hover lines6 / 15 relations

Signature

Health and its partners

Health gives workforce for operations to infrastructure (0.3), farm labour to food (0.3) and utility workforce to water (0.2).

W · E · I · F · H · B

Sectors
4 of 6
Relations
6 of 15
Coupling
0.42 share of total

Strongest relations in play

  • Water → Food · irrigation0.8
  • Food → Health · nutrition0.7
  • Infrastructure → Water · pipes, dams and treatment works0.6
  • Water → Health · drinking water and sanitation0.7
Teaching values for a typical city-region, not measurements for any place. Coupling is the summed strength of the relations in play, as a share of all fifteen.
10Core questions

What experts ask.

The questions concern credibility, reach and honesty about uncertainty.

  • Who is the authoritative source, and do people recognise and trust it?
  • Are messages clear, consistent and honest about uncertainty and change?
  • Do messages reach everyone, including people who speak other languages, have disabilities or lack internet access?
  • How are misinformation and disinformation addressed without undermining free expression?
  • Are communities listened to, and does feedback change the response?
11Instruments and commitments

How public health communications is governed: instruments, mandates and commitments.

The instruments, mandates, actors and accountability arrangements a policymaker, diplomat or development agency works with, citing the agreements that set them. Structures follow the frameworks named. Any state or progress drawn is illustrative, not a record.

Policy instrument matrix

The kinds of instrument available on public health communications, by level of government and cooperation.

Instrument typeLocalNationalRegionalGlobal
RegulatoryZoning, building codesLaws, standards, licensingHarmonised rulesConventions and treaties
EconomicLocal levies, grantsBudget lines, taxes, insurance schemesRisk pools, regional fundsFinancing mechanisms
InformationLocal warningsDisclosure, early warning, statisticsData sharing arrangementsGlobal monitoring and reporting
InstitutionalLocal committeesLead agencies, coordination councilsRegional bodies and secretariatsMultilateral mandates
CooperativeCommunity agreementsPartnership compactsMemoranda and joint programmesAgreements and joint commitments
A typology after the OECD Recommendation on the Governance of Critical Risks; examples of instrument types, not an inventory of any country's measures.
Sendai Framework for Disaster Risk Reduction · UNDRRParis Agreement · UNFCCC2030 Agenda and the Sustainable Development Goals · United NationsInternational Health Regulations · WHO
12Mechanisms

Mechanisms and drivers.

Communication works when the source is trusted, the message is clear and actionable, and people are able to act on it. Trust is built over time through transparency, consistency and respect, and lost quickly through perceived dishonesty or inconsistency. Explaining uncertainty openly, and explaining why advice changes, tends to sustain trust better than false certainty.

Information environments are fragmented. False or misleading information can spread quickly through social networks. Responses include prebunking, rapid correction, working with trusted community messengers and platform policies, each with trade-offs for expression and legitimacy.

Why now: trust in health guidance varies widely and false claims spread quickly during outbreaks. The platform is designed to exercise communication arrangements with contained scenarios that include false messages, and to record whether accurate guidance reached the people who needed it.

13Methods and data

How it is studied, and where the methods stop.

Method or dataWhat it showsLimits
Survey and behavioural researchAwareness, trust and intentionsStated intentions differ from behaviour
Social listening and media analysisWhat information circulatesPlatforms restrict data access; samples skew
Community engagement methodsConcerns and barriers in specific groupsFindings are local
Evaluation of campaignsEffect of communication on behaviourHard to isolate from other influences
14Methods

How it is studied, and what the methods cannot say.

  1. Epidemiology and public health scienceEarly outbreak parameters · Equity in outcomes · Evaluating measuresApplied here
  2. Policy, institutional and decision scienceComparing emergency health law · Tracing review recommendations · Mapping cooperationApplied here
  3. Molecular and life sciencesCountermeasure development pathways · Biosafety risk assessmentApplied here
15Questions

Questions and answers.

What is an infodemic?
Too much information, including false or misleading information, in digital and physical environments during a disease outbreak, as WHO describes it.
Why does public health advice change?
Because early advice rests on limited evidence and is updated as studies report. Explaining what changed and why helps keep trust.
What is community engagement in emergencies?
Working with communities to understand their concerns, adapt measures and share responsibility for response, as part of risk communication.
Should authorities admit uncertainty?
Evidence suggests that honest communication of uncertainty, with clear explanation of what is known and what is being done, tends to support trust better than false certainty.
What is prebunking?
Warning people in advance about misleading techniques or claims they may encounter, so they are better able to recognise them.
Why do mixed messages cause harm?
When different authorities, levels of government or experts give conflicting advice, people find it harder to know what to do and may stop following any advice. Agreed coordination between authority sources, and explanation of genuine differences, reduces this risk.
Does the platform issue health messages?
No. Health messages come from health authorities. The platform convenes and publishes governance analysis.
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