R-P04 · TOPIC · public-health-communicationsGRF dossier · service level R0
GRFHealth and Biosecurity GovernanceIn development
Topic dossier · Health and Biosecurity Governance

Public health communications

Public health measures work only if people understand and accept them. Health emergency communication explains risk and advice, listens to communities and responds to misinformation, under scientific uncertainty that changes advice over time. This page sets out how public health communication succeeds and fails, the records that show it, and who decides what is communicated and how.

The interactive map needs JavaScript; the layer list and sources are below.

Layers 2

Environmental exposure, for this page

Latest available

NASA GIBS / EOSDIS · ASTER GDEM (METI, NASA) · Blue Marble (NASA) · © OpenStreetMap contributors (ODbL) · Natural Earth

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Drag to move. Ctrl or ⌘ and scroll, pinch or the buttons to zoom; hover for the values under the pointer; reset returns to the region.

For public health communications, in GRF's situational-awareness reading, the map opens on population density and flood water with nitrogen dioxide from NASA GIBS, framed on Southern Africa; 4 further NASA layers wait in the list.Satellite and model products as NASA publishes them, each with its own date; indicators, not assessments of any place; claim ceiling INTEGRATED.

Data: NASA GIBS · ASTER GDEM · Blue Marble · © OpenStreetMap contributors · Natural Earth · GDACS · ESA Copernicus Sentinel-5P TROPOMI · NASA EONETSources and licences

  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Center for International Earth Science Information Network (CIESIN), Columbia University. 2018. Gridded Population of the World, Version 4 (GPWv4): Population Density, Revision 11. NASA Socioeconomic Data and Applications Center (SEDAC). Licensed under CC BY 4.0. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). CC BY 4.0
  • VIIRS near-real-time products (flood, land surface temperature, snow cover, corrected reflectance), NASA LANCE; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • NASA Fire Information for Resource Management System (FIRMS), VIIRS 375 m active fire product, NASA LANCE; vector tiles via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • VIIRS Black Marble night-time lights, NASA Goddard Space Flight Center; distributed by the NASA Level-1 and Atmosphere Archive and Distribution System (LAADS DAAC); imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • MODIS and VIIRS atmosphere products, NASA LANCE and LAADS DAAC; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • ASTER GDEM is a product of METI and NASA (ASTER Global Digital Elevation Model V003, NASA LP DAAC); imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Made with Natural Earth. Free vector and raster map data @ naturalearthdata.com. Public domain
  • © OpenStreetMap contributors (ODbL), via NASA GIBS (coastlines, boundaries, roads and place names). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). ODbL
  • Blue Marble, NASA Earth Observatory; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Context on the globe and flat map: coastlines, boundaries, roads and place names from NASA GIBS reference layers (OpenStreetMap data, ODbL, © OpenStreetMap contributors); Blue Marble imagery as an optional base; 3D terrain and the elevation read-out from the ASTER GDEM elevation colour index (5 m to 200 m classes, exaggerated for legibility). Boundaries are drawn as published and imply no position on any territory.
  • Globe: MapLibre GL JS 6.9.1, BSD-3-Clause, © MapLibre contributors.
  • Live: GDACS (EC JRC / UN OCHA) Events are indicative, not official warnings.
  • Observed (EO): ESA Copernicus Sentinel-5P TROPOMI (contains modified Copernicus Sentinel data 2026). We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS).
  • Live: NASA EONET Events are indicative, not official warnings.
  • Optional layers (14 sources in the layer list: live, forecast, observed and context) print their provider credit on the map and here when switched on; forecasts are model output and derived indices are estimates.

Layers and dates

  • Population density, 2020: Population: CIESIN, Columbia University, Gridded Population of the World v4.11 (2018), NASA SEDAC, CC BY 4.0 · static
  • Flood water, 3-day composite: VIIRS Global Flood Product, NASA LANCE · 14 Oct 2026
  • Land surface temperature, day, 8-day composite: VIIRS NOAA-20 Level 3, 8-day, NASA LANCE · 14 Sep 2026
  • Active fires and thermal anomalies, last day: VIIRS NOAA-20 375 m (FIRMS), NASA LANCE FIRMS · 13 Oct 2026
  • Night-time lights, daily: VIIRS Black Marble (VNP46A2), NASA LAADS DAAC · 12 Oct 2026
  • Aerosol optical depth, daily: VIIRS NOAA-20 Deep Blue AOD, NASA LANCE · 13 Oct 2026

01In brief

The short answer.

Public health communication is the work of explaining health risks and advice to the public, listening to communities and responding to misinformation, especially in emergencies when evidence and advice change. Public health agencies, governments, community leaders and platforms hold the decisions.

02Console

IHR event governance desk, in outline.

The working screen behind this subject: its structure, terms and states. Names are placeholders and values illustrative.

IHR event governance desk

Public health communications · National IHR focal point · Event EV-8242

Annex 2 assessment dueGRF · Health and Biosecurity Governance

Event handling

  1. Signaldetected
  2. Verifywith source
  3. AssessAnnex 2
  4. Notifywithin 24 h
  5. Respondmeasures
  6. Reviewafter action

Annex 2 questions

Serious public health impact?
Possibly
Unusual or unexpected?
Yes
Risk of international spread?
Assessing
Risk of travel or trade restriction?
Low

Core capacities

self-assessment score vs target

Surveillance51 · req 80Laboratory53 · req 80Points of entry50 · req 70Risk communication78 · req 75Emergency response57 · req 80
IHR event governance desk: the screen's structure, terms and states for Public health communications.Placeholder names and illustrative values; a design, not a record or a live system.
03The question

Public health communications: how the risk develops.

Integrity, inclusion and response. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Advice changes as evidence changes

Early guidance is based on limited evidence and is revised. Without explaining why, changes look like error and reduce trust in later advice.

Mechanism

Trusted messengers matter

People trust local health workers, community and religious leaders more than distant officials. Engaging them shapes uptake of testing, isolation and vaccination.

Mechanism

Misinformation fills gaps

False claims spread where official information is absent, unclear or distrusted. Prompt, plain responses and listening to concerns limit their effect.

Mechanism

Communication is siloed

Health agencies, governments and political leaders speak separately. Mixed messages from political and technical voices confuse the public.

04Key terms

Terms used on this page.

Each term as this page uses it. Where a standard-setting body defines the term, the wording follows that body.

TermDefinition
InfodemicToo much information, including false or misleading information, during a disease outbreak, as WHO describes it.
Vaccine confidenceTrust in the safety, effectiveness and importance of vaccines and in the system that delivers them.
Community engagementWorking with communities to understand concerns, adapt measures and share responsibility for response.
05Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Trust in health authoritiesshare of respondentsperiodicPublic surveysESTIMATED
Vaccine confidenceshare agreeing vaccines are safe, effective and importantperiodicVaccine Confidence Project and Wellcome Global MonitorESTIMATED
Risk communication and community engagement capacityJEE or SPAR scoreperiodicWHO assessmentsDECLARED
Community feedback mechanisms in emergency responseyes or noper responseResponse recordsREPORTED
Languages used in official health messagingcountper campaignMessage archivesOBSERVED
Corrections issued to health misinformationcountper emergencyAgency recordsREPORTED
06Canvas

From sources to decisions.

The topic as a computational graph: named sources feed the methods, an evidence review gates the outputs, and the decisions stay with the authorities that hold them.

Pipeline canvas · Public health communications as a run graphDesign, not a record
Public health communications: the policy cycleA problem reaches the agenda, options are formulated and appraised, consultation tests them, the mandate holder decides, implementation and monitoring follow, and evaluation feeds the next agenda. Design of the process, not a record of a run.

Fig. 02Nodes carry their type, two metric rows and a state; connectors show what feeds what; dashed frames name the owners; the timeline is the cadence. Design of the pipeline, not a record of a run.

07Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
WHO risk communication and community engagement guidancePrinciples and practice in health emergenciesFree, WHO terms
Wellcome Global MonitorTrust in science and health across countriesFree to read, terms to check
Vaccine Confidence Project dataVaccine confidence surveys by countryFree to read, terms to check
WHO infodemic management resourcesMethods for managing misinformation in health emergenciesFree, WHO terms
After-action reviews of health emergenciesCommunication lessons from past eventsPublic records, terms per publisher
08Decisions

Who decides, and what the evidence serves.

Health and Biosecurity Governance prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Public health agenciesWhat advice to give, how to explain uncertainty and when to updateCommunication guidance and survey evidence
Heads of governmentHow political and technical communication are coordinatedLessons from past emergencies
Community and faith leadersWhether and how to relay health informationEngagement practice and trust data
Platforms and broadcastersHow to handle health misinformationPolicies and evidence on interventions

Outputs this topic produces

  • Guide to explaining changing health advice
  • Comparative notes on community engagement in health emergencies
  • Dialogue briefs on infodemic management
  • Questions for health agencies on communication planning
09Core questions

What experts ask.

The questions concern credibility, reach and honesty about uncertainty.

  • Who is the authoritative source, and do people recognize and trust it?
  • Are messages clear, consistent and honest about uncertainty and change?
  • Do messages reach everyone, including people who speak other languages, have disabilities or lack internet access?
  • How are misinformation and disinformation addressed without undermining free expression?
  • Are communities listened to, and does feedback change the response?
10Mechanisms

Mechanisms and drivers.

Communication works when the source is trusted, the message is clear and actionable, and people are able to act on it. Trust is built over time through transparency, consistency and respect, and lost quickly through perceived dishonesty or inconsistency. Explaining uncertainty openly, and explaining why advice changes, tends to sustain trust better than false certainty.

Information environments are fragmented. False or misleading information can spread quickly through social networks. Responses include prebunking, rapid correction, working with trusted community messengers and platform policies, each with trade-offs for expression and legitimacy.

11Methods and data

How it is studied, and where the methods stop.

Method or dataWhat it showsLimits
Survey and behavioural researchAwareness, trust and intentionsStated intentions differ from behaviour
Social listening and media analysisWhat information circulatesPlatforms restrict data access; samples skew
Community engagement methodsConcerns and barriers in specific groupsFindings are local
Evaluation of campaignsEffect of communication on behaviourHard to isolate from other influences
12Methods

How it is studied, and what the methods cannot say.

  1. Epidemiology and public health scienceEarly outbreak parameters · Equity in outcomes · Evaluating measuresApplied here
  2. Policy, institutional and decision scienceComparing emergency health law · Tracing review recommendations · Mapping cooperationApplied here
  3. Molecular and life sciencesCountermeasure development pathways · Biosafety risk assessmentApplied here
13Questions

Questions and answers.

What is an infodemic?
Too much information, including false or misleading information, in digital and physical environments during a disease outbreak, as WHO describes it.
Why does public health advice change?
Because early advice rests on limited evidence and is updated as studies report. Explaining what changed and why helps keep trust.
What is community engagement in emergencies?
Working with communities to understand their concerns, adapt measures and share responsibility for response, as part of risk communication.
Should authorities admit uncertainty?
Evidence suggests that honest communication of uncertainty, with clear explanation of what is known and what is being done, tends to support trust better than false certainty.
What is prebunking?
Warning people in advance about misleading techniques or claims they may encounter, so they are better able to recognize them.
Why do mixed messages cause harm?
When different authorities, levels of government or experts give conflicting advice, people find it harder to know what to do and may stop following any advice. Agreed coordination between official sources, and explanation of genuine differences, reduces this risk.
Does the platform issue health messages?
No. Official messages come from health authorities. The platform convenes and publishes governance analysis.
Health and Biosecurity Governance

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